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View Full Version : Shipping a rear shock from the states, How the F$%@ did you do it?



Tim
04-02-2014, 09:51 PM
I tried... :mad:

5337

GammaBoy
05-02-2014, 08:01 AM
Never had a problem...

xa-mont
05-02-2014, 08:23 AM
Yeah never had an issue. Just got some stuff from Rocky mountain a tv. Ordered on Thursday night, arrived yesterday.

Tim
05-02-2014, 08:51 AM
sent an email to the shipping company(it went through ebay global shipping)
"Hello,

Thank you for contacting Pitney Bowes,

Your parcel has been restricted going into Australia. According to Australian Customs this parcel will not be allowed into the country. I have informed eBay of this issue and they will be contacting you within 72 hours. You will be fully refunded for this purchase along with the shipping costs. I do apologize for this inconvenience.

Thank You, "

and have just sent an email to australian customs, to ask their take on shipping motorcycle shocks...

nick76
05-02-2014, 09:01 AM
I've bought and got them shipped over without a drama....

GammaBoy
05-02-2014, 10:31 AM
solution - don't ship via ebay's global shipping morons.

Large
05-02-2014, 10:34 AM
Why was it stopped?
Was it new?
Was it second hand and dirty?
Did it have a kilo of rack hidden in it?

Tim
05-02-2014, 11:36 AM
Why was it stopped? who knows, "According to Australian Customs this parcel will not be allowed into the country"

Was it second hand and dirty? used, but I wouldnt of thought this would be classed as dirty?
5339


Did it have a kilo of rack hidden in it? doesnt look like ill be supplying this month..

hooligan
05-02-2014, 12:06 PM
I got my father in law to bring one out in his luggage when he visited a few years ago, no problems.

Deano
05-02-2014, 01:09 PM
Never had a problem.

Tim
05-02-2014, 02:37 PM
emailed aus customs and they said there should not of been a problem..

I've taken it further with both ebay and the shipping company.

StuNVA
05-02-2014, 05:52 PM
My guess is it's been classes an "item under pressure" like an aerosol can.........maybe. ??

I've bought shocks from the US and Europe before and never had a problem, I did buy one for the Tuono of ebay too, no drama other than the fact it was a POS but that's another story.

Tim
05-02-2014, 10:24 PM
My guess is it's been classes an "item under pressure" like an aerosol can.........maybe. ??
.

but they are saying "According to Australian Customs this parcel will not be allowed into the country"

It wouldnt be a customs concern if that was the issue? and they should just state that the shock isnt fit for flight due to being a pressurised item, will see what the shipping company says in the morning. i have forwarded customs response to them.

xa-mont
06-02-2014, 06:51 AM
You should get a letter from customs if your item is stopped by them

Tim
08-02-2014, 10:17 PM
Got an email back from Pitney Bowes


Hello Tim,


Thank you for providing this information, This item is restricted due to the fact that Shock absorbers contain compressed gas, which IATA (International Air Transport Association) considers a Dangerous Good. Being as though your parcel was beign shipped by Air, will not be able to be shipped forward. We cannot ship shock absorbers by plane. As I stated in the previous email, you will be contacted by eBay and you will be fully refunded for your purchase. You can purchase this item again on eBay and request that the seller opt out of the GSP program and have him to forward the parcel directly to you. I apologize for the inconvenience this may have caused.

Best Regards,


looks like it best not to use the global shipping program for any future overseas purchases. Orgainised to have another shock shipped by a different carrier.

While I can understand what they are saying, they should of just stated that in the first email and not blamed it on Australian customs .

Tim
13-02-2014, 08:15 PM
update.

had another shock posted by USPS, 5 days later its modded and on the bike.

GammaBoy
14-02-2014, 08:18 AM
Yeah, bet the seller just put "Motorcycle parts" on the description?
Vs "Motorcycle Shock Adsorber" or whatever the ebay title was via Ebay global shipping program.

xa-mont
14-02-2014, 08:21 AM
and that's how it normally goes down. glad it worked out for you in the end.